Independent pro shops lose fittings to Golf Galaxy and PGA Superstore every week because they can't match a 90-day return policy. ProShop Assurance underwrites that guarantee for you — so you can offer the same 90-day return policy to your customers and close the sales you've been losing.
At the point of sale, tell your customer they have 90 days to exchange the club for any other club of the same category if it doesn't perform on the course. Close the deal.
Log the purchase through your ProShop Assurance portal — club make, model, sale price, and receipt. Takes two minutes.
Customer returns the club to you. You source the replacement. Ship the original to us with our prepaid label. We wire you 70% of the original sale price within 48 hours.
Customers who love a club on the simulator but won't commit without a safety net. The guarantee removes that final objection at the point of sale.
The 70% we wire back is calibrated to cover your cost basis on the original club — you keep the margin you earned at the sale. We take the returned club; you never eat inventory on an exchange.
Three clean tiers based on your exchange rate. You always know exactly what you'll pay and exactly what you'll get back. No surprises.
Not a retail platform. Not a buyback service. Pure financial infrastructure designed specifically for the pro shop channel — by people who play the game.
A flat platform membership covers portal access, tracking, and support. A per-sale premium — priced by your exchange rate — covers the guarantee itself.
Exchange rate is the percentage of your guaranteed sales that resulted in an exchange claim, averaged over the trailing 30 days. New partner shops start at Tier 1.
One sale, two scenarios — with and without an exchange. Our payout covers your replacement exactly, so you keep the margin either way.
| Clean Sale | Exchange Happens | Combined Net | |
|---|---|---|---|
| Sale price | $500 | $500 | |
| Your cost basis | ($350) | ($350) | |
| Premium you pay us | ($25) | ($25) | |
| Payout you receive | — | +$350 | |
| Replacement cost | — | ($350) | |
| Your net | +$125 | $0 | +$125 across both |
The Exchange Happens column shows the cash impact of the exchange event itself — PSA's payout and your replacement cost. The original sale economics sit in the Clean Sale column, which is why the combined outcome is +$125 either way.
Your customer's subjective call within the 90-day window. No inspection, no arguments. The guarantee is useful at point of sale because you can promise it without hedging — and that's the point.
Drivers for drivers, irons for irons, wedges for wedges, putters for putters. The customer exchanges within the same club type. Price difference is settled between you and the customer at the point of exchange.
It's the percentage of your guaranteed sales that resulted in an exchange claim over the trailing 30 days. New partner shops start at Tier 1 by default, with the tier reviewed monthly.
Normal play wear is expected and covered. Visible negligence — bent shafts, damaged faces, missing components — is grounds for a reduced payout. Edge cases are reviewed individually; we'll never surprise you on a claim.
Month-to-month on the platform membership. Cancel anytime. Any guarantees already sold to your customers stay active through their 90-day term regardless.
Premiums settle weekly. Every Monday we bill the total of the prior week's guaranteed sales, itemized in your portal.
Under a week. Portal setup, a 30-minute training call, and point-of-sale materials shipped to your shop. Most new shops are live within five business days.
Tell us about your shop and our underwriting team will walk you through setup. Every guarantee is fully underwritten — your shop is never on the hook. Most shops are live within a week of our first call.